Privacy policy

Last updated: [1st October 2025]

TellUsMore operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). TellUsMore is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect personal information such as:

  • Contact details: name, billing/shipping address, phone number, email address.
  • Financial information: payment card details, transaction information.
  • Account information: usernames, preferences, settings.
  • Transaction information: items viewed, added to cart, wishlist, purchased, returned, or cancelled.
  • Communications: any messages you send to our support team.
  • Device & usage information: IP address, browser type, cookies, and how you interact with our Services.

How We Collect Personal Information

  • Directly from you (when you purchase, create an account, or contact us).
  • Automatically (through cookies, your device, or browsing activity).
  • From service providers (payment processors, shipping carriers).
  • From partners or third parties (e.g. marketing or analytics).

How We Use Personal Information

We may use your information to:

  • Provide, process, and improve our Services (including fulfilling orders).
  • Personalize your shopping experience.
  • Send you updates, promotions, and product recommendations (you may opt out anytime).
  • Prevent fraud, ensure security, and comply with applicable laws.
  • Provide customer support and respond to inquiries.

How We Disclose Information

We may share your information with:

  • Shopify (our store platform).
  • Vendors and service providers (payment processors, shipping companies, IT providers).
  • Business and marketing partners (for advertising and promotions, if applicable).
  • Legal authorities (when required by law).
  • Other parties with your consent (such as social logins or integrations).

Relationship with Shopify

Our Services are hosted by Shopify. Information you provide will be shared with Shopify and processed according to their Privacy Policy: https://www.shopify.com/legal/privacy.

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from individuals under the age of 16.

Security & Retention

We use reasonable security measures to protect your information, though no system is 100% secure. We retain data only as long as necessary for the purposes described, or as required by law.

Your Rights

Depending on where you live, you may have rights to:

  • Access, correct, or delete your personal information.
  • Request a copy of your information.
  • Opt out of marketing communications.
  • Object to processing or withdraw consent.

To exercise your rights, contact us at Tellusmorestore@outlook.com.

International Transfers

Your information may be transferred outside your country of residence, including to the UK, EU, US, and other regions where our providers operate. Shopify uses approved safeguards (such as Standard Contractual Clauses) to ensure compliance.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Tellusmorestore@outlook.com
📍 United Kingdom

For the purpose of data protection laws, TellUsMore is the data controller of your personal information.